Mac desktop.jpgThis post also appeared in The Tennessean, where Concept Technology has a bi-weekly feature in the Business section.

Go back eight years or so and you’d be hard pressed to find a Mac computer being used by a business. Apple products have long been viewed as consumer hardware, and if you found workers with Macs, they were the graphic designers, photographers and artists — you know, the creative folks.

Then in 2007 the iPhone came out. That got business owners into the Apple store, at least to consider options. A couple of upsells later and executives were walking out of the Apple store with an iPhone in one hand and a MacBook in the other, and wanting to integrate their new computers within their corporate environments.

Now, five years later, the share of Mac desktops in the business environment is rapidly growing. New college graduates are entering the workforce with little to no Windows experience. They expect to have Macs at their desks, and many companies are complying. Within our organization — where we let our employees choose — we have about a 50/50 Windows/Macs desktop environment.

While more and more companies are using Mac desktops, it’s still fairly common to run into some problems when integrating iOS within a largely Windows operation. If your users just need a Web browser, email and a calendar, it really shouldn’t make a difference. Beyond that, here are the top five hurdles that you’ll face:

Business applications

If your company depends on a line of business application — an accounting system, practice management system, etc. — it’s important to make sure there’s a fully featured Mac version of those apps.

Even if you are using a browser-based application (aka “in the cloud”), if you’re using Internet Explorer, you’ll need to confirm that the application supports other browsers. For example, the popular applicant tracking system Bullhorn runs only on Internet Explorer.

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This post also appeared in The Tennessean, where Concept Technology has a bi-weekly feature in the Business section.

There are dozens of IT mistakes that business owners commonly make. Not purposely of course, but whether it’s insufficient security, investing in the wrong hardware or neglecting your software, it can be easy to let your organization’s information technology slip. Here are three common IT mistakes that you’re bound to come across. (We’ll cover additional mishaps in future columns.)

1. Setting insufficient security protocols

You’ve got encryption, antivirus, antispyware, a firewall and passwords set up, and you feel like your business network is secure. And it might be. On the other hand, it might not. Here’s where your security measures may be falling short:

Antivirus: Make sure you’re using business-grade (not consumer-grade) antivirus, which benefits from being installed and updated from a central control center on a company server. This gives you one place to check to see if all antivirus within your network is up to date, ran last night, etc.

Your software also should be easy to manage, scalable and offer adequate technical support. Since antivirus subscriptions renew annually, corporate software has the added benefit of renewing all at one time.

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