This post also appeared in The Tennessean, where Concept Technology has a bi-weekly feature in the Business section.
More and more businesses are taking advantage of cloud applications such as Salesforce, Basecamp and ZenDesk to handle any number of business operations.
When your employees start using Basecamp, for example, to manage a complex project, they are essentially moving your company’s data out of the traditional enterprise system and into the public cloud. This move may leave business owners wondering: Is my data less secure?
Cloud applications that are favored by big enterprises exist in very carefully managed environments, and the companies that own these applications have a deeply vested interest in protecting them against attack.
Further, since these cloud applications are high-profile, they get attacked all the time, so their infrastructures are continually battle-tested. Take, for example, the customer service and support application ZenDesk, which was breached in February. Hackers stole email addresses and email subject lines from three of the company’s highest-profile clients: Twitter, Pinterest and Tumblr.
