20 Apr

Client Spotlight: Bradley Extended Care

By Concept Technology

The IT goals of Bradley Extended Care, a local retail health store and closed-door pharmacy filling 12,000 prescriptions a month, are simple: Implement a system that’s effective, accurate and secure, and develop a partnership with a local IT provider who can readily support that system.

For over nine years, Bradley Extended Care has provided one-stop shopping for Middle Tennessee’s prescription medication needs, durable medical equipment and medical supplies within a 60-mile radius of Nashville. Bradley Extended Care is part of Bradley Health Services, which includes Everything Diabetic, a full service diabetic center; Bradley Drug Company, a prescription provider; and Bradley Health Care, a leading provider of durable medical equipment.

A Concept Technology client since August, Bradley Extended Care has one server and approximately 30 workstations. Six days a week, the company depends on its IT technology to process insurance claims and prescriptions. “Extended Care processes 12,000 prescriptions a month – and that doesn’t even factor in our sister businesses. If our system is down for even two hours, you can imagine how backed up we become,” said Pamela Cornachione, administrative assistant for Bradley Extended Care.

(more…)

Categories: Best Practices, Business Strategy

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13 Apr

IT Jargon Quiz #3: Test your knowledge of IT words and phrases

By Concept Technology

IT Jargon Quiz #3

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Question 1

What is an exploit that takes advantage of a security vulnerability on the same day that the vulnerability becomes generally known

A	Security Breach Hint: IT security breaches are not time specific. One can occur today, tomorrow, the next day, the day after that, the fourth Tuesday of the month…you get the point.
B	Zero-Day Exploit
C	Day of Reckoning Hint: The correct term is not nearly as loaded as the term used to describe the Last Judgment. You know, the day Christians believe that God will come down and judge everyone. No biggie.
D	24-Hour Virus Hint: Do you know why the 24-Hour Virus (aka the Flu) occurs primarily in the winter? Neither do scientists. Theories include that people are indoors more often in the winter and have more opportunities to spread the virus or that the virus survives longer at colder temperatures.

Question 1 Explanation:

Ordinarily, when someone detects that a software program contains a potential security issue, that person or company will notify the software company (and sometimes the world at large) so that action can be taken. Given time, the software company can fix the code and distribute a patch or software update. Even if potential attackers hear about the vulnerability, it may take them some time to exploit it; meanwhile, the fix will hopefully become available first.

Question 2

What is the name given to any program or file that is harmful to a computer user?

A	Monkey Wrench Hint: Offering “Monkey Wrench” as an answer was merely an excuse for a Foo Fighters musical interlude. http://bit.ly/w0UNgQ
B	Charybdis Hint: Charybdis is the name given to a sea monster in Greek mythology. And a genus of crabs. And a supervillian in DC comics. But it’s not the name given to any program or file that is harmful to a computer user.
C	Malware
D	Exploit Hint: In plain-speak ‘an exploit’ is a notable deed or feat. In geek-speak it’s a program that takes advantage of a vulnerability or weakness within software. In either language, it’s the incorrect answer.

Question 2 Explanation:

Malware is short for ‘malicious software’ and can include computer viruses, worms, trojan horses and spyware.

Question 3

What is an internet prank where a visitor who clicks on a specific link is intentionally misdirected to a video of pop star Rick Astley’s hit “Never Gonna Give You Up.”

A	Rickroll
B	Lulz Hint: The reason for doing anything questionable on the internet…I did it for the lulz.
C	Kiss my Astley Hint: Now that’s just rude.
D	Punk’d Hint: What do Ashton Kutcher and Rick Astley have in common? Nothing.