The IT goals of Bradley Extended Care, a local retail health store and closed-door pharmacy filling 12,000 prescriptions a month, are simple: Implement a system that’s effective, accurate and secure, and develop a partnership with a local IT provider who can readily support that system.
For over nine years, Bradley Extended Care has provided one-stop shopping for Middle Tennessee’s prescription medication needs, durable medical equipment and medical supplies within a 60-mile radius of Nashville. Bradley Extended Care is part of Bradley Health Services, which includes Everything Diabetic, a full service diabetic center; Bradley Drug Company, a prescription provider; and Bradley Health Care, a leading provider of durable medical equipment.
A Concept Technology client since August, Bradley Extended Care has one server and approximately 30 workstations. Six days a week, the company depends on its IT technology to process insurance claims and prescriptions. “Extended Care processes 12,000 prescriptions a month – and that doesn’t even factor in our sister businesses. If our system is down for even two hours, you can imagine how backed up we become,” said Pamela Cornachione, administrative assistant for Bradley Extended Care.